Shipping policy

Updated Shipping Policy 01/03/2024

Welcome to Millie & Co! We're delighted to offer you a seamless shopping experience. Please take a moment to review our updated shipping policy, which includes important details about damaged items, processing times, and local pick-up options.

Damaged Items:

- If your item arrives damaged, we kindly request that you reach out to us immediately. Your satisfaction is our priority, and we will work swiftly to resolve the issue.

Processing Time:

- For all non-ready-made items, please allow one to two weeks for processing from the date of order placement. We meticulously handcraft each item to ensure its quality and uniqueness.
- Orders placed after 5 pm Eastern will be processed on the following business day.
- Orders placed on weekends or holidays will also be processed on the next business day.

Ready-to-Ship Items:

- If an item is ready to ship, it will be clearly indicated in the listing description. These items will be processed more quickly to ensure prompt delivery.

Local Pick-Up:

- We are pleased to offer local pick-up to select zip codes within our radius.
- If your shipping address falls within our eligible radius, you will have the option to select local pick-up during checkout. This allows you to conveniently collect your order.

At Millie & Co., we are dedicated to providing you with a fantastic shopping experience. Should you have any questions or concerns about our shipping policy or any other aspect of your order, please do not hesitate to reach out to us. Contact us at sales@millieandcofl.com.